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SHIPPING & RETURNS
SHIPPING POLICY
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If the merchandise ordered is in stock, it will be shipped in one to seven business days.
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If the merchandise ordered is not in stock, it will be considered a special order and will be custom made. It will take about one to four weeks to be made.
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Goldman jewelers will only ship to a street address, not a P.O. Box address.
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All orders will require a signature at the time of delivery. If you are unable to do so on a weekday, we can arrange a Saturday delivery for an additional fee.
RETURN & EXCHANGE POLICY
The following reasons will void the 15 day policy:
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If a diamond is set in Semi-Mounted by anyone other than Goldman Fine Jewelers.
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If the ring has been worn
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If it was made a special delivery
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Had been resized outside of Goldman Fine Jewelers recommendations
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Any head changes
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Any product missing the original sales receipt is non-refundable and non-exchangeable
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Custom made and or altered
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Custom engraved items
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If Rings are Resized (factory ladies ring size is 7 and male ring size is 10 )
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Closed out and Sale items are not returnable but can be exchanged in 15 days if not damaged or not resized . Make sure before if you want to buy.
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Special made monogram Jewelry is not refundable and not exchangeable at all. There will be no exceptions
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